- Company Name
- Michael Page Technology
- Job Title
- Quality/Compliance Specialist
- Job Description
-
**Job Title:** Quality/Compliance Specialist
**Role Summary:**
Lead and maintain the quality and compliance framework across a multi-entity European organization, ensuring adherence to ISO standards, regulatory mandates and continuous improvement initiatives while supporting data protection and sustainability obligations.
**Expactations:**
- Demonstrated expertise in ISO 9001, 14001, 27001, 45001 management systems and related audits.
- Proven experience in multi-company import/export settings (IT distribution, FMCG, manufacturing).
- Strong knowledge of GDPR, AML, sanctions, export controls, cyber risk and sustainability regulations.
- Capacity to conduct internal audits, root‑cause analyses, and lead corrective actions.
- Ability to develop, deliver, and update SOPs, training, onboarding, and partner monitoring processes.
**Key Responsibilities:**
- Update and enforce group Standard Operating Procedures and instructional documents.
- Plan, conduct, and report on internal audits; analyze findings and recommend actions.
- Coordinate external ISO audits (9001, 14001, 27001, 45001) and manage audit follow‑up.
- Drive continuous improvement projects, applying Lean Six Sigma or similar methodologies.
- Manage contractual documentation in the document management system.
- Participate in the Health & Safety committee, contributing quality perspectives.
- Deliver quality training across the organization.
- Monitor regulatory changes, advise senior leadership on emerging compliance risks.
- Provide expert guidance on GDPR, AML, sanctions, export policy, and sustainability initiatives.
- Design and oversee partner onboarding and monitoring aligned with ISO standards.
- Support or act as Data Protection Officer for investigations.
- Undertake additional ad‑hoc tasks aligned with organizational culture.
**Required Skills:**
- In‑depth knowledge of Quality Management Systems and ISO standards.
- Audit planning, execution, and reporting expertise.
- Root‑cause analysis, problem‑solving, and corrective action implementation.
- Strong analytical, written, and verbal communication abilities.
- Collaborative working style; proven cross‑functional teamwork.
- Continuous improvement mindset (Lean Six Sigma desirable).
- Understanding of cyber risk, GDPR, AML, sanctions, and export controls.
**Required Education & Certifications:**
- Bachelor’s degree in Engineering, Quality Management, Business Administration, or related field.
- ISO Lead Auditor certifications (9001, 14001, 27001, 45001) preferred.
- GDPR Data Protection Officer certification (or equivalent) valued.
- Lean Six Sigma Green Belt/Black Belt or similar continuous improvement certification preferred.
Harrogate, United kingdom
Hybrid
08-12-2025