Booksy

8 Jobs

685 Employees

About the Company

Booksy is a cloud-based appointment booking software for hairstylists, nail artists, barbers, braiders, estheticians, massage therapists, salons, spas, and more. Our mission is to be the most trusted solution for appointment-based service providers, delivering tools and connecting communities to foster rhythm, organization, and opportunity.

Booksy provides automated appointment scheduling, calendar management, payments, and a suite of built-in marketing tools to help beauty professionals manage all aspects of their business. We offer two mobile applications for business owners, available on both iPhone and Android. Booksy Biz Lite is geared towards independent professionals and solopreneurs, while Booksy Biz Pro was designed for ambitious independents and multi-staffer shops.

For clients, we offer a Booksy for Customers web and mobile application. Over 23 million clients around the world count on Booksy to help them find trusted local beauty providers and book an appointment anytime, anywhere.

Booksy is proud to be the world’s largest Beauty Booking Marketplace and the global leader in appointment scheduling in the US, UK, Spain, and Poland. We are available in 6 countries and our platform supports over 150 million appointments per year.

Our founders created Booksy to give entrepreneurs back their most valuable resource–time. Our team carries that purpose forward as we empower beauty professionals around the world.

The values that guide us:
1. People First
2. Act Like an Owner
3. Work as a Team
4. Shoot for the Moon

More about Booksy:
* https://booksy.com/biz/en-us/blog/booksy-earns-five-of-the-startup-weekly-s-2022-awards
* https://www.nailpro.com/business/news/22366558/booksy-booksy-awarded-fastest-growing-software-in-spa-salon-management
* https://techcrunch.com/2021/01/27/booksy-raises-70m-war-chest-to-acquire-salon-appointment-apps-expand-internationally/

Listed Jobs

Company Name: Booksy
Job Title: Marketing Data Analyst Lead
Job Description: Job Title: Marketing Data Analyst Lead Role Summary: Lead the transformation of raw marketing data into actionable insights for the growth engine. Build dashboards, attribution models, and a reliable data foundation that empower marketing teams to make quicker, data‑driven decisions. Expectations: - 5+ years in marketing, growth or product analytics. - Expert SQL skills; extensive experience with large datasets in Google BigQuery. - Proficient in Looker (or equivalent BI tool) for dashboard and workflow creation. - Strong grasp of digital marketing channels and acquisition/performance metrics. - Detail‑oriented with a data‑governance mindset; able to simplify complex insights. - Conversational level English for company‑wide communication. Key Responsibilities: - Design, develop, and maintain dashboards and attribution models that serve marketing teams. - Establish and enforce data governance practices across the marketing data pipeline. - Collaborate with Growth Operations to align analytics outputs with business objectives. - Translate technical findings into clear, actionable recommendations for stakeholders. - Continuously improve data foundations, ensuring accuracy, scalability, and accessibility. Required Skills: - Marketing, growth or product analytics experience. - Advanced SQL and proficiency with Google BigQuery. - Looker (or similar BI tool) expertise. - Knowledge of digital marketing performance metrics. - Data‑governance and documentation skills. - English language proficiency (written & spoken). - (Optional/Desirable) Python for analysis, familiarity with dbt or similar transformation tools, statistical methods for experimentation and A/B testing. Required Education & Certifications: - Bachelor’s degree in Statistics, Data Science, Computer Science, Marketing Analytics or equivalent professional experience.

Company Name: Booksy
Job Title: Senior Product Manager - Consumer
Job Description: **Job Title** Senior Product Manager - Consumer **Role Summary** Lead product strategy and execution for the consumer-facing domain, driving customer-centric solutions that grow business metrics and improve user experience. Own end-to-end product lifecycle from ideation to launch and post‑launch optimization, working cross‑functionally with design, engineering, analytics, marketing, and sales. **Expectations** - Develop and own product roadmaps aligned with business objectives and customer needs. - Deliver measurable business impact, demonstrating ROI and growth from new and improved features. - Operate in a fast‑paced, ambiguous environment, prioritising initiatives and balancing vision with execution. - Communicate effectively with stakeholders at all levels; influence product direction and secure alignment. **Key Responsibilities** - Own product strategy and roadmap for the consumer domain, ensuring alignment with overall company goals. - Conduct discovery activities: market research, customer interviews, user testing, and analysis of usage data. - Prioritise features using product scoring frameworks and data‑driven insights. - Collaborate with design, engineering, analytics, marketing, and sales to deliver high‑quality releases on schedule. - Define success metrics, set up measurement frameworks, and analyse performance post‑launch to inform iteration. - Advocate for the customer by translating insights into actionable product requirements. - Manage stakeholder communication and keep all parties informed of progress, risks, and outcomes. **Required Skills** - 5+ years of product management experience in SaaS, marketplace, or B2B2C platforms. - Proven track record of delivering quantifiable business results. - Strong discovery and experimentation skills, including user research, A/B testing, and data analysis. - Strategic, analytical mindset with the ability to balance long‑term vision and day‑to‑day execution. - Excellent written and verbal communication, stakeholder management, and cross‑functional collaboration. - Conversational proficiency in English; additional language skills (Spanish, UK, Polish, Portuguese) are a plus. **Required Education & Certifications** - Bachelor’s degree in Business, Engineering, Computer Science, Design, or related field. - Relevant product management certifications (e.g., Pragmatic Institute, AIPMM, CSPO) are advantageous but not mandatory.

Company Name: Booksy
Job Title: Customer Support Outbound Advisor
Job Description: Job Title: Customer Support Outbound Advisor Role Summary: Deliver proactive, outbound support to B2B customers, focusing on churn prevention, reactivation, and upsell opportunities to maximize client retention and growth. Expectations: - Act as the primary point of contact for UK B2B clients at risk of churn. - Execute retention and reactivation strategies, ensuring high satisfaction and long‑term loyalty. - Collaborate with cross‑functional teams to develop migration and upsell plans. Key Responsibilities: - Identify churn‑risk accounts and initiate outbound outreach. - Develop and implement retention campaigns and account reactivation plans. - Identify upsell/cross‑sell opportunities and coordinate with sales/marketing teams. - Provide product support, resolve payment issues, and handle reactivation inquiries. - Conduct satisfaction surveys and analyze feedback to recommend service improvements. - Manage CRM records and maintain accurate customer data. Required Skills: - Proven experience in customer success, retention, reactivation, or outbound sales. - Proficiency with CRM tools (Salesforce, Zowie) and Google Workspace. - Excellent communication, persuasion, and negotiation abilities. - Strong problem‑solving, organization, and time‑management skills. - Team‑player with a proactive, positive attitude. - Fluency in English (native or fluent). Required Education & Certifications: - High‑school diploma or equivalent (Bachelor’s degree preferred).

United kingdom

Remote

09-01-2026

Company Name: Booksy
Job Title: MarTech Lead
Job Description: Job title MarTech Lead Role Summary Lead the technical ownership and evolution of the marketing technology ecosystem from acquisition through retention. Act as primary administrator for core platforms (Iterable, Meta, Google, TikTok, Salesforce Sales Cloud, Segment, and related attribution tools), designing scalable architectures, building API integrations, and ensuring reliable data flows for personalization, reporting, and customer journey orchestration. Expactations - Understand and translate business marketing objectives into technical solutions. - Manage platform performance, health monitoring, and continuous optimization. - Serve as the escalation point for MarTech issues and change requests. - Mentor and grow a small MarTech team, beginning with an Administrator. Key Responsibilities - Own and administer the MarTech stack, including acquisition, engagement, CRM, CDP, and attribution platforms. - Design, implement, and maintain API-based integrations and data schemas. - Ensure clean, reliable data flows enabling personalization, reporting, and journey orchestration. - Monitor system health, troubleshoot issues, and optimize workflows for reliability and scalability. - Collaborate closely with engineering, data, product, and growth teams to translate requirements into robust technical solutions. - Define and execute the MarTech roadmap as the function matures. - Mentor a small team and scale MarTech capability across the organization. Required Skills - Proven experience owning and operating marketing technology platforms (Meta Ads, Google Ads, Google Analytics, Iterable, Segment, Salesforce Sales Cloud/Marketing Cloud). - Strong technical expertise in APIs, data mapping, data structures, and SQL. - Track record of building and maintaining platform integrations across acquisition, CRM, CDP, and MAPs. - Ability to translate marketing needs into clear technical requirements and explain solutions to non-technical stakeholders. - Experience with platform performance monitoring, troubleshooting, and workflow optimization. - English language proficiency (conversational). Required Education & Certifications - Bachelor’s degree in Computer Science, Information Systems, Marketing Technology, or related field. - Certifications in relevant platforms (e.g., Salesforce, Google Ads, Meta Blueprint, Iterable) are a plus.

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