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Claranet France

Claranet France

www.claranet.com

3 Jobs

732 Employees

About the Company

Founded in 1996, Claranet is one of Europe's leading managed IT services providers. We offer businesses hosting, networks and communications services.

- Over 6,500 business customers
- Operations in eight countries
- Over 2,000 staff in 24 offices
- 43 data centres
- Positioned in Gartner Magic Quadrant 2013, 2014, 2015, 2016, 2017, and 2018

Listed Jobs

Company background Company brand
Company Name
Claranet France
Job Title
Security Delivery Manager (H/F)
Job Description
**Job Title:** Security Delivery Manager (H/F) **Role Summary:** Manage the end‑to‑end delivery of security‑focused managed services for a key enterprise client. Ensure contractual obligations, SLA compliance, and client satisfaction while coordinating cross‑functional technical, sales, and support teams, and maintaining financial performance of the account. **Expectations:** - Deliver high‑quality, compliant security services on schedule, meeting SLA/SLR targets. - Maintain strong client relationships and act as the primary escalated point of contact. - Drive continual service improvement and proactive identification of growth opportunities. **Key Responsibilities:** - Define and document SLA/SLR requirements for delivery, build (40 %) and run (60 %) phases. - Lead operational account management: coordinate internal/external teams, monitor deliverables, and chair governance meetings (pilot committees, operational committees). - Serve as client liaison, ensuring effective communication with internal teams and Sales. - Oversee build‑phase projects: manage multiple stakeholders, maintain clear progress visibility. - Control financial performance: track contract spend, optimise costs, and ensure account profitability. - Identify and act on complementary client needs, proposing upsell or service extensions. - Implement continuous improvement initiatives, maintaining high customer satisfaction. - Develop and execute improvement plans; set and monitor key action items. - Evaluate the impact of changes on service levels, particularly on SLAs and operational agreements. **Required Skills:** - Client account and delivery management in IT/security services. - SLA/SLR development and enforcement. - Project coordination in fast‑paced environments. - Financial monitoring and cost optimisation. - Strong communication, stakeholder engagement, and negotiation skills. - Experience with Agile/Scrum methodologies. - Technical familiarity: Kubernetes, Kafka, Cassandra, Microsoft stack, Qradar, Qualys; private/public cloud. - Knowledge of PCI DSS and other security compliance regimes. - Excellent planning, prioritisation, and written documentation capabilities. - Ability to remain calm and decisive under pressure. **Required Education & Certifications:** - Bachelor’s degree or higher in Computer Science, Information Security, IT Management, or related field. - Professional security certifications preferred (CISSP, CISM, ISO 27001 Lead Implementer). - Project management credentials (PMP, Prince2, or equivalent) and/or Agile/Scrum certification (CSM, PMI‑ACP) welcome. ---
Île-de-france, France
Hybrid
15-01-2026
Company background Company brand
Company Name
Claranet France
Job Title
Account Manager (H/F)
Job Description
**Account Manager** **Role Summary** Lead client relationship management and revenue growth for a portfolio of strategic B2B clients, focusing on technology solutions delivery in cloud, data, IT security, and digital applications. **Expectations** Demonstrated success in complex B2B sales, with technical knowledge of digital technology offerings and experience in managing client portfolios. Requires strong communication, problem-solving, and team collaboration skills. **Key Responsibilities** - Develop and retain strategic client portfolios through proactive relationship management. - Identify and qualify high-potential sales opportunities with existing clients and prospects. - Present and negotiate Claranet’s technical and commercial solutions (Cloud, Data, Security, etc.) with clients. - Coordinate with pre-sales teams to ensure customized, high-quality client solutions. - Maintain accurate client records in Salesforce and support sales reporting and strategic insights. - Drive alignment between client requirements and Claranet’s service capabilities. **Required Skills** - Proven experience in B2B sales of technological solutions, preferably within Managed Service Providers (MSPs). - Strong proficiency in complex sales methodologies and account management. - In-depth knowledge of cloud platforms (Azure, AWS, GCP), digital applications, and IT security. - Excellent communication, negotiation, and stakeholder engagement skills. - Ability to translate technical client needs into tailored solutions. - CRM system expertise (Salesforce preferred). **Required Education & Certifications** - Bachelor’s degree or equivalent in Information Technology, Business Administration, or related field. - Certifications in cloud computing (e.g., AWS, Azure, GCP), cybersecurity, or data analytics preferred but not mandatory.
Paris, France
Hybrid
09-02-2026
Company background Company brand
Company Name
Claranet France
Job Title
Ingénieur Cybersécurité (H/F)
Job Description
**Job Title** Cloud Security Engineer – Cloudflare Specialist **Role Summary** Design, implement, and operate Cloudflare‑based security solutions for client infrastructures. Lead the deployment of WAF, DDoS protection, Zero‑Trust architectures, and Edge Computing, while automating configurations and integrating them into CI/CD pipelines. Ensure ongoing operational stability, incident response, and knowledge transfer within a collaborative, agile team. **Expectations** - Strong passion for cybersecurity and cloud environments. - Ability to work autonomously and take ownership of security deliverables. - Proactive learner who stays current with emerging security technologies. - Effective communicator for documentation and knowledge sharing with Run teams. **Key Responsibilities** - Deploy, configure, and optimize Cloudflare services: WAF, DDoS mitigation, Bot Management, SSL/TLS. - Implement SASE/Zero‑Trust solutions using Cloudflare Access, Gateway, and Browser Isolation. - Develop and launch Edge Computing functions with Cloudflare Workers. - Automate security configuration using Terraform and integrate with GitLab CI/Jenkins pipelines. - Perform operational duties: log analysis, rule tuning, incident handling, false‑positive mitigation. - Produce technical documentation and train Level 1/2 Run teams. - Collaborate with Cloudflare and other vendors, track roadmap updates, and pursue relevant certifications. - Support supplementary WAF platforms (Ubika, Azure WAF, AWS WAF) as required. **Required Skills** - Deep expertise with Cloudflare platform (WAF, Workers, Zero‑Trust, Pages, KV, WARP). - Experience with additional WAF solutions (Ubika, Azure WAF, AWS WAF). - Proficiency in Infrastructure as Code, especially Terraform. - Scripting/automation skills: Python, REST APIs. - CI/CD toolchain knowledge (GitLab CI, Jenkins). - Familiarity with network security concepts: DNSSEC, HTTP/3, TLS 1.3, DDoS scrubbing. - Observability and SIEM integration (Logpush, Grafana, Elastic, Azure Sentinel). - Strong analytical, troubleshooting, and documentation abilities. **Required Education & Certifications** - Bachelor’s (or higher) degree in Computer Science, Information Security, or related field. - Proven experience in application and/or cloud security (typically 3‑5 + years). - Cloudflare certifications (e.g., Cloudflare Certified Partner, Zero‑Trust) preferred. - Additional security certifications (e.g., CISSP, CISM, AWS/Azure security) considered a plus.
Lille, France
Hybrid
09-02-2026