Zoī

www.zoi.com

4 Jobs

98 Employees

About the Company

Zoī is a science-backed holistic approach to your health and wellness. Starting with a 360° physical check-up, and leveraging data and behavioral sciences, we give you the keys to drastically improve your quality of life. By providing you personalized and actionable insights, Zoī will make you healthier and feel better. Starting now, and for the long run.

Pre-registration and additional information available at www.zoi.com.

Listed Jobs

Company Name: Zoī
Job Title: IT specialist - Freelance
Job Description: Job Title: IT Specialist - Freelance Role Summary: Support IT operations for medical center and headquarters, managing hardware/software, and providing technical support to healthcare teams. Expectations: - Minimum 2 years IT support or specialist experience in hybrid Mac/Windows environments. - Proficiency in Google Workspace administration and IT ticketing tools. - Demonstrated expertise in user account management and onboarding/offboarding processes. Key Responsibilities: - Manage IT equipment and user requests through ticketing system. - Administer onboarding/offboarding processes, including account creation/deletion and Google Workspace. - Maintain hardware/software inventory and deploy Windows/MacOS workstations. - Collaborate with clinical, operational, HR teams to resolve issues and anticipate IT needs. - Streamline IT workflows and documentation to improve service efficiency. - Coordinate with headquarters' tech team and CTO on projects/strategy. Required Skills: - Google Workspace administration. - IT ticketing tools. - User account/permissions management. - Hardware inventory and workstation deployment. - Strong organizational and communication abilities. - Proactive problem-solving mindset. Required Education & Certifications: Not specified.

Paris, France

On site

14-10-2025

Company Name: Zoī
Job Title: Senior Back End Engineer
Job Description: Job title: Senior Back End Engineer Role Summary: Lead the design, implementation, and maintenance of scalable backend services for preventive medicine products, collaborating closely with product, design, and cross‑functional teams to deliver high‑quality, secure systems. Expactations: - 5+ years of professional backend development experience. - Proven expertise in Node.js, TypeScript, and PostgreSQL. - Strong grasp of backend architecture, RESTful API design, and testing practices. - Ability to innovate, challenge existing approaches, and drive architectural improvements in a fast‑paced startup environment. Key Responsibilities: - Own end‑to‑end backend development for core applications (data projection for doctors or members‑tracking SaaS). - Design and build scalable, secure APIs and data pipelines. - Refactor legacy code, optimize performance, and implement best practices. - Collaborate with product managers, designers, engineers, doctors, and researchers to translate requirements into technical solutions. - Contribute to architectural and strategic decisions within feature teams. - Champion a culture of continuous improvement, testing, and code quality. Required Skills: - Node.js (v12+) with TypeScript. - PostgreSQL relational database design and optimization. - RESTful API architecture, versioning, pagination, and error handling. - Unit, integration, and end‑to‑end testing frameworks (e.g., Jest, Mocha). - Understanding of authentication, authorization, and data security. - Experience with CI/CD pipelines and cloud deployment. - Familiarity with GraphQL, message queues, or analytical data processing is a plus. - Strong communication, teamwork, and problem‑solving skills. Required Education & Certifications: - Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field, or equivalent practical experience. - Certifications in cloud platforms (AWS, GCP, Azure) or related backend technologies are desirable but not mandatory.

Company Name: Zoī
Job Title: Customer Success Specialist
Job Description: **Job title** Customer Success Specialist **Role Summary** Provide high‑touch, personalized support to members of a preventive health service. Manage relationships, drive engagement, and identify growth opportunities while collaborating with medical, product, and operations teams to enhance the member experience and business results. **Expectations** - Deliver outstanding service and build long‑lasting trust with members. - Achieve key metrics: renewal rate, recommendation adherence, and member satisfaction. - Act as a member advocate within cross‑functional teams, translating insights into actionable improvements. **Key Responsibilities** 1. Manage end‑to‑end member journeys, ensuring seamless, proactive interactions. 2. Build and nurture relationships, tailoring solutions to each member’s unique needs. 3. Identify cross‑sell and upsell opportunities, contributing to revenue growth. 4. Track and analyze member engagement using CRM and communication tools. 5. Collect member feedback, identify patterns, and collaborate on service enhancements. 6. Coordinate with medical, product, and operations teams to resolve member issues and co‑create solutions. **Required Skills** - Proven customer success or similar experience (luxury, health, hospitality, fashion sectors preferred). - Strong communication, empathy, and rapport‑building skills in both English and French. - Growth‑mindset relationship management with demonstrable upsell/cross‑sell results. - Excellent organizational ability and attention to detail. - Creative, proactive problem‑solving and anticipation of member needs. - Proficiency with CRM platforms (HubSpot) and digital communication tools (Aircall). **Required Education & Certifications** - Bachelor’s degree or equivalent experience in business, health, or related field. - Certifications in customer success or CRM usage are a plus.

Paris, France

Hybrid

17-11-2025